Viibet Privacy Policy — Our Commitment to Protecting Your Information

Viibet (viibet.app) is an international online gaming and Sports Betting platform. We treat the privacy of our members' personal information as a top priority. This Privacy Policy explains how Viibet collects, uses, and safeguards your data.

By creating an account or using our services on Viibet, you agree to this Privacy Policy. We recommend reading it carefully before registering.

Our privacy policy is built in accordance with international data protection standards — most notably the GDPR (General Data Protection Regulation). This means you have full control over your personal data.

Viibet collects different types of information at different stages. Details are outlined below:

Information Collected at Registration:

• Full name & date of birth
• Email Address & Mobile Number
• Residential address and country
• Username and password (stored in encrypted form)

Information Collected During KYC Verification:

• Copy of National ID or Passport
• Selfie or live face verification (if required)
• Proof of address document (utility bill or bank statement)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Version
• Date & Time of Platform Access
• Page Visits & Session Data
• Transaction History & Betting Data

Viibet uses your information only for specified purposes. We never use your data beyond what has been explicitly authorised.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process betting, gaming, deposit, and withdrawal services.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Compliance: To comply with regulatory authority requirements.
• Customer Support: To handle your questions and resolve any complaints.
• Contact: To inform you of important updates, promotions, and offers (you can opt out at any time).
• Platform Improvement: To analyse user experience and improve service quality.
• Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.

Viibet stores your information on secure servers. Our data centres operate in accordance with international security standards.

• All data is secured with 256-bit AES encryption.
• Passwords are never stored directly — only bcrypt hashes are stored.
• TLS 1.3 protocol is used for all data transfers.
• Regular security audits and penetration testing are conducted.
• Multi-Factor Authentication (MFA) is supported.
• Data backups are performed daily and stored across multiple locations.

Once the data retention period expires, or upon your request, your information will be securely deleted. However, certain data may need to be retained for a specified period due to legal obligations.

Viibet never sells your data. However, in certain circumstances, information may be shared with trusted third parties:

• Payment Provider: Minimum necessary information is shared with Mobile Pay, Nagad, Rocket, and banks solely to verify transactions.
• KYC Provider: With accredited KYC service providers for identity verification.
• Law Enforcement: With authorities when required by court order or legal obligation.
• Anti-Fraud System: With security partners for fraud prevention purposes.

Viibet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Performance Cookies: To analyse page load times and user behaviour.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To collect platform usage statistics.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features.

Viibet employs a multi-layered security framework to keep your data safe. Our security team operates 24/7.

• Instant alert system for suspicious logins or transactions.
• DDoS protection and firewall are active.
• Regular third-party security audits.
• Strict data access controls for staff — no one can view your information beyond what their role requires.
• In the event of a data breach, members will be notified within 72 hours.

Please note — 100% security on the internet cannot be guaranteed. Do your part by keeping your password private and only logging in from trusted devices.

Under GDPR and international data protection laws, you have the following rights. To exercise any of these rights, contact us at support@viibet.app.

If we become aware that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted. If you believe your child has created an account on Viibet, please contact us at support@viibet.app.

Viibet may update this Privacy Policy as needed. In the event of changes:

• You will be notified in advance of any major changes via email or an in-platform notification.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page periodically.

For any questions, requests, or complaints regarding our privacy policy, please contact our Data Protection Team:

• Email: support@viibet.app
• Subject: Type "Privacy Policy Request"
• Response Time: 3–5 Business Days